Privacy Policy

Privacy Statement

Published / Last updated on 29/10/2020


Who collects the data?

PRIVREDNO DRUŠTVO ZA KONSALTING I MENADŽMENT POSLOVE GOPRO DOO BEOGRAD (ZEMUN) [CONSULTING AND MANAGEMENT COMPANY GOPRO LTD BELGRADE (ZEMUN)], with registered seat in Belgrade, Zemun, 27c Prve Pruge St, Company Identification Number 20554037, TIN 106200575 (hereinafter referred to as the: “GOPRO” or „us“) is dedicated to the privacy of our clients, website visitors and users of our applications, products and services.

GOPRO acts as a data controller and acknowledges its responsibilities related to collection, storage, processing, use and/or transfer of personal data in accordance with applicable national law and regulations, as well as the Regulation (EU) 2016/679 (hereinafter referred to as the: “General Data Protection Regulation” or “GDPR”).

Personal data will only be collected for lawful and relevant purposes and all feasible steps will be taken to ensure that the personal data we keep are accurate.

We shall use your personal data we may collect in accordance with this Privacy Policy. Your personal data will be processed legally, fairly and in a transparent manner.

We collect your personal data in order to provide you with our services, whereby by services we also mean the implementation of marketing activities, i.e. sending promotional emails subject to your consent (hereinafter referred to as the: “services”).


GOPRO is committed to protecting your personal privacy while you visit our website and/or use our services.

In view of the above, purpose of this Privacy Policy is to inform you on the manner we collect and use your data on our website and through our services.

By using the website and/or services and by sharing your information with us, you agree to and accept our Privacy Policy.


What data is collected and for what purposes?

GOPRO shall collect the information about your personal data, such as the user’s name, address, telephone number or email address, is only recorded if the user provides this information voluntarily. This information will be used for the following purposes:

– for processing your request for our services;

– contract fulfillment;

– for sending e-mails to persons who expressed interest in our services, requested and given their consent.

Please note that if you do not provide us with your personal data, we may not be able to provide the information, products or services you requested or we may not be able to process your requests.

When you visit our website, we collect the information, including page requests (URL address requests), time of your visit, your IP address, operating system, web browser software and all the cookies downloaded during the previous visit to our website.

IP address information is not distributed to third parties.

We use this information to enhance your overall experience.

We use cookies to help navigate our websites; they are not used to collect any personal information about the users.

The Services may use the location services on your mobile device to collect and use location data, including the real-time geographic location of your device.

If you agree for the Service to use location services, your device may use GPS, Bluetooth, and your IP address, together with the Wi-Fi and cell tower locations and other technologies, in order to determine if your device is in a geolocation zone.

These location data are used to trigger notifications that only devices located in a specific geolocation area want to receive.

We do not keep a history of the device location, only where your device is currently located. If you choose to disable location services, you will not receive notifications for a specific geolocation and we will not be able to collect your device location.


What is the lawful basis for data processing?

The information you provide us is primarily used to help us provide you with a better service.

We process your personal data in order to fulfill our contractual obligations towards you and provide you with our services, and also on the basis of our legitimate interests to provide you with our services and website. We also use this information to supply or contact you in connection with the requested products/services or information. We may also use your personal data to provide important information about the products or services you use, including security risks and updates. In addition to the above, we may send you information about new products and services or upcoming events that may be of interest to you.


We will collect and process your personal data on the basis of your consent given via our website (

If you have given your consent and have not subsequently withdrawn it, we may use your e-mail address to send promotional materials and perform direct marketing activities related to our products and services.

You have the right to withdraw your consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on the consent given prior to its withdrawal.

If you do not want to receive any promotional and direct marketing materials or if you do not want to receive certain types of promotional and direct marketing materials via particular means of communication, please contact us through our communication channels listed in the “Contact us” section.


Will the data be shared with third parties?

The personal data we collect will be stored on the servers hosted by GoPro, located at Belgrade, Serbia.

However, GOPRO may be required to retain, process and/or disclose your personal data in order to comply with the applicable laws and regulations or for the purpose of a court order, subpoena or other legal proceedings or to comply with a request of a public authority.

GOPRO may need to disclose your personal data in order to execute any agreement entered into with you, protect our rights, property or security or the rights, property or security of our employees.


How will the data be used and protected?

We use appropriate technical and organizational measures to protect your personal data we collect and process.

The measures we use are designed to provide level of security appropriate to the risk your processing poses.

GOPRO will take all feasible steps to ensure the security of your personal data and to avoid unauthorized or accidental access, deletion or other use of your personal data. This includes physical, technical and procedural security methods, where appropriate, to ensure that your personal data can only be accessed by authorized personnel.


What is the storage limitation?

We shall not keep your personal data for longer than necessary for our business purposes, as required by our information technology systems or as long as necessary in order to comply with the legal requirements.

If you withdraw your consent to the processing of personal data at any time, we will stop processing your personal data as soon as it is justified after such withdrawal, provided that we may retain the copies of your data that are reasonably required for archival purposes, for use in connection with any actual or potential dispute, in order to comply with any applicable laws and regulations, and to execute any agreement we have entered into with you, to protect our rights, property or security, or the rights, property or security of our employees, and to carry out or perform our functions, duties and responsibilities.


What are the rights of data subjects?

You have the following data protection rights:

– The right of access. You may have the right to request access to your personal data we keep, as well as to the related information, including the purposes of personal data processing, the period during which personal data will be stored, the personal data source and the existence of any automated decision making;

– The right to rectification. You may have the right to rectification of any inaccurate personal data we have about you without undue delay;

– The right to erasure. You may have the right to request the deletion of your personal data keep;

– The right to restrict processing. You may have the right to prevent or restrict the processing of your personal data;

– The right to data portability. You may have the right to request the transfer of personal data directly to a third party when technically feasible;

– The right to withdraw your consent to personal data processing.

You may exercise your rights at any time by contacting us using the contact information listed in the “Contact us” section below.


How can data subjects file complaints?

If you have any questions or concerns regarding our use of your personal data, please contact us using the details provided in the “Contact us” section.

If you are not satisfied with the way we process your personal data, you can file a complaint to the competent data protection supervisory authority.

You have the right to lodge a complaint to the supervisory authority, particularly in the country of your habitual residence, place of work or place of the alleged infringement.

  • Only for EU residents: You have the right to lodge a complaint to our representative in the EU.


How we use cookies? (Cookie policy)

If you access our information or services through our website, you should know that we use cookies. Cookies are data files that are stored in your browser. Our website automatically installs and uses cookies in your browser when you visit it.

Cookies are used for the following purposes:

  1. To create statistics that will help us understand how you access our website, which shall allow us to improve the structure of our website and its content and thus improve your experience;
  2. To create a profile for you to display relevant materials related to advertising networks;
  3. To keep traffic statistics in order to reliably manage settlements with advertising partners;
  4. To save your settings and customize the website to suit your needs and preferences.

To achieve the aforementioned goals, the website uses two basic types of cookies, session cookies and persistent cookies. Session cookies are temporary files that are stored in your browser until you log out, leave the site or close your browser. Persistent cookies are stored in your browser for a longer period of time, as specified in the cookie parameters or until you remove them.

Cookies may be used by partners and advertising networks, such as the Google Network, to display ads that are for you and in accordance with your preferences while you use our website.

To achieve this goal cookies may store information about your navigation path or the time

you spent on our website.

The default browser settings are probably set to allow storage of cookies. You can change your browser settings and delete or block cookies. See the browser documentation for details. Please note that if you do so, you may not be able to use or activate certain features available on our website.


Social media plugins

In addition to the above, we may provide you with an access to third-party websites (social media plugins). Please note that all information you provide using this feature is governed by the applicable third party privacy policy and not by this Privacy policy. We have no control over and shall not be held liable for any use of third party information you provide by using this feature.


Updates to this privacy notice

We may update this Privacy Policy from time to time in response to changes in legal, technical or business developments. When we update the Privacy policy, we will act appropriately to notify you, in line with the significance of the changes we made. We will obtain your consent for any material changes to the Privacy policy if and where required by the applicable data protection laws.

You may see when was this Privacy Policy last updated by marking the “last update” date displayed at the top of this Privacy Policy.


Children’s privacy

Our website is intended for use by persons 18 years of age and older. We do not seek to collect personal data about persons under the age of 18.

People under the age of 18 may not leave any information on our website. In case such person submits their personal data via this website, we will delete them as soon as we become aware of their age, and will not use them for any purpose thereafter.


The prevailing version

 If this Privacy policy is translated into any other language, and there is any inconsistency or conflict between the English and the translated version, the English version will prevail.


Contact us

If you have any questions or concerns regarding our use of your personal information, please contact us using the following details:

Mail: GoPro D.O.O. Belgrade. Address: Prve pruge 27c, 11 080 Zemun, Belgrade