PAYROLL & HRM
GoPro Payroll Support
HELP & SUPPORT
GoPro offers flexible assistance, support, services, and resources for any issues related to the Payroll solution.
Help, Learning Materials, and Technical Support
Whether you are an end user of the GoPro Payroll solution or interested in adopting it, you can reach out to the GoPro team for guidance and assistance.
Customer Contact Information
Customer Support Center:
Phone: +381 11 31 93 069
Escalation Contact
All requests can be submitted via the Customer Portal at:
PRIORITIES
Service plans
GoPro places its Payroll solution users at the top of the priority scale and service plan. This is what sets GoPro apart from others and provides the greatest long-term value from the Payroll solution.
By choosing the GoPro Payroll solution, you receive:
- Access to new versions
- Learning materials
- Adequate support
- Technical assistance
- Access to the Customer Portal
PayRoll Roadmap
The GoPro Payroll solution follows the guidelines of Business Central.
The GoPro Payroll solution will be made available for each new version of Business Central after all required quality tests are completed, and the availability of new versions is included in the Agreement with each user.
GOPRO
Support lifecycle
GoPro ensures that users of its Payroll solution have access to support throughout the solution’s lifecycle. The terms of the support lifecycle, including responsibilities and response times, are included in the Agreement with each user.
Support Information
Details regarding support availability for different versions of the Payroll solution are included in the Agreement with each user and remain in effect for the entire duration of the maintenance contract.
DEVELOPMENT PROCESS
You’ve made the decision that you need a new information system. What’s next?
